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Finance | Project Operations, Human Resources, ...
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Customer Self Billing

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Posted on by 10

Hi!

It seems like D365 FO doesn't have functionality for Self Billing.

However we have a customer that has started with this so would like to check if anybody else has any ideas of how to handle this is a smart way.

1) We fetch a report that we reconcile

2) Shortly after that we get an invoice

3) Based on original invoice, since we have no better way of handling this,  we create a sales order invoice in D365FO that is never sent to the customer with report and original invoice as attachments.

4) We get the payment, however can only identify payment and invoice through the amount, since customer will state their invoice number, while we have another one on the AR post.

Anyone have any smart ideas on how to to simply this ? 

BR

Sus

I have the same question (0)
  • Morgan Bazin Profile Picture
    95 on at

    Would recording the customer's invoice number as the Customer Reference on the sales order header work for your needs?

  • Susana Svenson Profile Picture
    10 on at

    Hi Morgan! Yes, I have thought about that. At present the matching seems to be done only on invoice number level. Do you know where I can see the matching criterias for payments ? I have looked under AR parameters but can't find them there.  

    BR

    Sus

  • Morgan Bazin Profile Picture
    95 on at

    Looking at the available fields when matching customer payments those fields I mentioned don't appear to be available. I think you'd have to get a developer to do some work to make it visible. I'm not entirely sure of the full scope of that work.

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