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Customer experience | Sales, Customer Insights,...
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Contract management in Dynamics 365 Sales

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Posted on by

Hi,

I am looking ways to manage contracts in D 365 Sales. Have anyone successfully done so? What is the best way to manage contracts, e.g. renewal?

Thanks,

Jasmine

I have the same question (0)
  • Verified answer
    LuHao Profile Picture
    40,892 on at

    Hi Jasmine,

    Unfortunately, the Contract entity is deprecated and it is no longer available, it has been replaced by the entitlements entity.

    Please refer to https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum/389499/how-to-enable-contract-entity

    For how to create entitlements, please refer to this document: https://docs.microsoft.com/en-us/dynamics365/customer-service/create-entitlement-define-support-terms-customer

  • Nithin P V Profile Picture
    5 on at

    Hi Jasmine,

    You should see the Dock 365 website, in my opinion. It is an online platform that provides the greatest and most reasonable options and that will assist you in properly managing your contracts. Dock 365's Contract Management Software is now providing more value to sales and marketing teams with its Dynamics 365 integration. Sales teams can also benefit from this platform to go above and beyond what sales force automation is capable of in order to increase customer satisfaction. Your sales performance, business productivity, and interpersonal connections will all improve as a result. Being a flexible, contemporary platform, it may also innovate the entire business process. They provide you with reminders before it's too late, helping you to avoid the contract's automatic renewal.

    Contract management is tedious and time-consuming, but it doesn't have to be. With Dock 365, you can easily manage the contract lifecycle for all your sales processes, eliminating the time-consuming tasks associated with managing contracts.

    Dock 365 already provides a contract management solution that helps you better utilize your investment in Microsoft 365. If you are an organization utilizing Dynamics 365, then this new integration with Dock 365 will enable you to get double value out of your Microsoft licenses.

    For more details, book a free demo at: https://www.mydock365.com/

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