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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Post Survey Messages s...
Customer experience | Sales, Customer Insights,...
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Post Survey Messages seem to have stopped working

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Posted on by Craig.Smith

Hi. 

I have post survey messages set up on 30 plus surveys, however they have stopped working and been replaced with 'thanks for your feedback'.

I can't work out how to activate them.

The text is there in the design tab but not displayed when the actual survey is completed.

Any thoughts?

thanks

Craig

  • Ram Prakash Duraisamy Profile Picture
    Ram Prakash Duraisamy 2,289 on at

    Hello,

    It's strange, can you please tray raising ticket to MS so that you can get a better clarity

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