Hello everyone,
I have a task to migrate records from on-prem CRM to Dynamics CRM online using KingswaySoft SSIS. By default in CRM destination component, the ownerid field (in destination system) was mapped by oweridname field (in source system):
This approach worked fine. But as an user fullname can be easily duplicated, could we lookup an owner by email address, instead of the fullname?
I saw we can configure the text lookup settings: I changed the text lookup option to "Choose Target Field(s)", then the lookup method to "Manually Specify", and then the target text/integer field to "internalemailaddress"
So, the last issue is the value of "owneridname" from the source system. Can we replace it by the user email address, so the text lookup can work correctly? If not the tool always use the user fullname to map with the email address, that always cause the error.
Thanks for your support and advice.