Unauthorized to see Charts and KPIs on business portal site from remote client workstation

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Posted on by Community Member Microsoft Employee

Hi,

I installed the Business Portal 6.0 for GP 2013.

I have three servers:

Server 1: Microsoft Dynamics GP 2013 with web services

Server 2: SQL Server 2008 R2, Reporting Services 2008 R2

Server 3: Sharepoint 2010, Business Portal 6.0

Now my problem is if I access to the business portal site directly from server 3 where I installed the sharepoint and business portal, I can see the Charts and KPIs that were deployed by GP and added to BP site.

However, if I use my local computer (client workstation) to access the site, these charts and KPIs won’t display. It says “The request failed with HTTP status 401: Unauthorized.”

I have tried to configure the Kerberos Delegation and set up SPN, but the problem is still there.

This problem has troubled me for two weeks and I have tried all the possible methods I found.

Anybody has the same problem and rolve it?

Thanks in advance for your help.

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Community Member Microsoft Employee on at

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RE: Unauthorized to see Charts and KPIs on business portal site from remote client workstation

Hi Jiang:

Kindly follow the below articlea, hope this will sort out the issue:

http://support.microsoft.com/kb/2608328

http://support.microsoft.com/kb/2685089 - First check this one.

Thank you.