Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Product 0 does not sup...
Finance | Project Operations, Human Resources, ...
Suggested answer

Product 0 does not support upgrading from version 16.0.864

(0) ShareShare
ReportReport
Posted on by Steve Hoffort 91

Product 0 does not support upgrading from version 16.0.864

I'm getting the same issue... I read that I needed the July SP installed.. did that

Same error .. then I installed the March 2020 SP MicrosoftDynamicsGP18-KB4536496-ENU .. same error

Originally I had installed the Dec 2020 SP c/w tax table updates ... but after reading this I uninstalled and started over

Doesn't seem to matter what SP I find for GP 2018 it doesn't want me to upgrade.

___________________

Originally I appended an older version of this topic but it showed as verified and answered so I wanted my upgrade issue brought forward as this is a newer version of 2016 that I'm working on.

Categories:
Microsoft Dynamics GP
  • Steve Hoffort Profile Picture
    Steve Hoffort 91 on at
    RE: Product 0 does not support upgrading from version 16.0.864

    I will try the October 2020 SP and will work forward to the latest to see if any permit an upgrade.

    Thanks for the help

  • Steve Hoffort Profile Picture
    Steve Hoffort 91 on at
    RE: Product 0 does not support upgrading from version 16.0.864

    My first attempt at an upgrade was using the Dec 2020 SP c/w Tax table update

    MicrosoftDynamicsGP18-KB4569478-ENU   Dec 22 2020

    Same error ... so I checked the forums and backed up ... then started from RTM and applied SP's that I had as mentioned previously

  • Suggested answer
    Derek Albaugh Profile Picture
    Derek Albaugh on at
    RE: Product 0 does not support upgrading from version 16.0.864

    As mentioned here, docs.microsoft.com/.../hot_topic_mdgpupgrade_415, since you're currently on 16.00.0864 for Dynamics GP 2016 R2, you need to be upgrading to a minimum of 18.3.1200 or later.

    Let us know if this doesn't work for you either.

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans