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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / An error falls - Unabl...
Customer experience | Sales, Customer Insights,...
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An error falls - Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPluginDetail

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Posted on by richardpayne 5

After upgrading dynamic crm 365 to 9.0 falls error when saving record(lead/opportunity/account/contact)

Exception

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPluginDetail: 

  09a8f3a7-c106-4956-9398-f2b16377a3cc
  -2147204720
  
    
      ApiExceptionSourceKey
      Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService
    
    
      ApiOriginalExceptionKey
      Microsoft.Crm.CrmTypeLoadException: Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPlugin ---> Microsoft.Crm.CrmTypeLoadException: Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPlugin ---> System.TypeLoadException: Could not load type 'Microsoft.Crm.Common.ObjectModel.ActionCardGenericPlugin' from assembly 'Microsoft.Crm.Common.ObjectModel, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.
   at System.Reflection.RuntimeAssembly.GetType(RuntimeAssembly assembly, String name, Boolean throwOnError, Boolean ignoreCase, ObjectHandleOnStack type)
   at System.Reflection.RuntimeAssembly.GetType(String name, Boolean throwOnError, Boolean ignoreCase)
   at Microsoft.Crm.Extensibility.PluginTypeFactory.LoadType(String qualifiedTypeName, Assembly assembly)
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Extensibility.PluginTypeFactory.LoadType(String qualifiedTypeName, Assembly assembly)
   at Microsoft.Crm.Extensibility.PluginTypeFactory.CreateInstance(PluginTypeDescription pluginTypeDescription, Assembly assembly, IOrganizationContext context)
   at Microsoft.Crm.Caching.PluginTypeCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
   at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheDataInternal(TKey key, Object existingDataContainer, IOrganizationContext context)
   at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.<>c__DisplayClass19_0.b__2()
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmEntitySharedMultiOrgCache`2.LookupEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.PluginTypeCache.LookupAssemblyEntry(Guid pluginTypeId, IOrganizationContext context)
   at Microsoft.Crm.Extensibility.PluginStep..ctor(StepDescription stepDescription, CrmEventLog eventLog, IOrganizationContext context)
   at Microsoft.Crm.Extensibility.PipelineStepFactory.CreateInstance(StepDescription stepDescription, ExecutionContext context)
   at Microsoft.Crm.Extensibility.MessageProcessorFactory.CreateMessageProcessor(MessageProcessorKey key, MessageProcessorData data, ISdkMessageFilterData sdkMessageFilterData, ExecutionContext context)
   at Microsoft.Crm.Caching.MessageProcessorCacheLoader.LoadCacheData(MessageProcessorKey key, ExecutionContext context)
   at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheDataInternal(TKey key, Object existingDataContainer, IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.<>c__DisplayClass19_0.b__2()
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
   at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.IsPipelineDefined(MessageProcessorKey key, ExecutionContext context)
   at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.UpdateWithInvocationSource(BusinessEntity entity, FilterExpression filter, Int32 invocationSource, ExecutionContext context)
   at Microsoft.Crm.Extensibility.ExtensiblePlatformMessageDispatcher.Update(BusinessEntity entity, FilterExpression filter, ExecutionContext context)
   at Microsoft.Crm.BusinessEntities.BusinessProcessObject.<>c__DisplayClass187_0.b__0()
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
   at Microsoft.Crm.BusinessEntities.BusinessProcessObject.<>c__DisplayClass178_0.b__0()
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
   at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass2_1.b__0()
    
    
      ApiStepKey
      94cdbb1b-ea3e-db11-86a7-000a3a5473e8
    
    
      ApiDepthKey
      1
    
    
      ApiActivityIdKey
      09a8f3a7-c106-4956-9398-f2b16377a3cc
    
    
      ApiPluginSolutionNameKey
      System
    
    
      ApiStepSolutionNameKey
      System
    
  
  Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPlugin
  2019-12-04T14:38:02.8065557Z
  false

  • Fatma.Samy Profile Picture
    Fatma.Samy 5 on at
    RE: An error falls - Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPluginDetail

    Hello Richard,

    Did you find a solution for that, as I am facing same issue after upgrading from 8.2 to 9.0

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: An error falls - Unable to load the plugin type: Microsoft.Crm.Common.ObjectModel.ActionCardGenericPluginDetail

    Hello Richard,

    Your issue is related to internal Microsoft libraries. I would recommend to get in touch with Microsoft and open a support ticket.

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