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Customer experience | Sales, Customer Insights,...
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How do I hide/remove items from a box? CRM is showing draft products

Posted on by 42

Hello everyone,

We have a powerapp that pulls products from Microsoft Dyanmics CRM. This is working fine, but the thing is that it's showing everything including draft products that aren't published or old products that aren't being sold anymore. Which just makes for a giant list to scroll through and it's not good.

I thought the CRM is not supposed to show draft products?

pastedimage1674959601728v1.png

  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: How do I hide/remove items from a box? CRM is showing draft products

    Hi DevOs,

    Based on your description and screenshot, you are using canvas app, right?

    If so, you can post topics in the following forums and you can get more professional help

    https://powerusers.microsoft.com/t5/Get-Help-with-Power-Apps/ct-p/PA_General 

  • DevOs Profile Picture
    DevOs 42 on at
    RE: How do I hide/remove items from a box? CRM is showing draft products

    Hello Pradeep, thanks for responding. I'm not sure what you want me to change in the list though as this is what it currently has:

    pastedimage1675028616560v1.jpeg

    ----------------------------------------------------------------------------------

    pastedimage1675028139704v1.jpeg

    Dropdown2_1 is referring to the dropdown box on the left, the one that lists all the products and bundles instead of just the ones I want.

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,490 Super User 2024 Season 2 on at
    RE: How do I hide/remove items from a box? CRM is showing draft products

    Hi,

    Please use filter function to filter the records in powerapps.

    https://learn.microsoft.com/en-us/power-apps/maker/canvas-apps/sharepoint/scenarios-filter-search-list

    https://learn.microsoft.com/en-us/power-apps/maker/canvas-apps/sharepoint/scenarios-filter-search-list

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