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Microsoft Dynamics AX (Archived)
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Receive Damaged Item and Put away

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Hi All

My scenario is as below

- During receiving, based on the status of item, it will be put away to different location type. I have already config 2 status in Inventory status and Disposition Code

+ Available: for normal item, the suggested put away location will be a bulk location

+ Damaged: for broken item, it will be directed to a damaged location

Any advice how we can config for such scenario in WHS of AX 2012 R3

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  • hedi1012 Profile Picture
    164 on at
    RE: Receive Damaged Item and Put away

    Hello ,

    I know it's an old post, but i have the same problem this is why im asking.

    How can i know in the mobile device if the item is damaged or not ?

    please if you can help on this what's steps can be done to process the receiving damaged items with the mobile device !

    Thnaks in advance

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Receive Damaged Item and Put away

    To resolve this scenario, I have done the following setup

    1. Inventory Status: 1 for good Item and 1 for damaged Item. The damaged status will have Inventory Block checked

    04_2D00_LocationDirectives.png

    2. Disposition Code: Same as Inventory Status, 1 for good item and 1 for damaged item, both of them have the same Work Template because the steps of receiving are similar

    02_2D00_Disposition-Code.png

    3. Work Template: I have created one Work Template which consist 2 pairs of Pick and Put

    - Pick from Inbound Location

    - Put into a Tote

    - Pick from the Tote

    - Put to the Bulk Location

    03_2D00_Work-Template.png

    4. Location Directives: Because of the Work Template above, firstly I thought that we need to have also 2 Put for each of the Disposition Code, totally 4 Put. 2 of them were mapped to Disposition Code "Available". The other 2 were mapped to "Damaged".

    The last Put of each pair has the query to get the suggested location in a bulk location or damaged location depends on the selected Disposition Code

    That approach is not correct, result is for "Available", the put location can be suggested by system but "Damaged", it cannot be.

    The resolution is to remove 1 incorrect Put in Location Directives. In the end, I have only 3 Put Directives in this warehouse

    - Put #1: To suggest location for a Tote, there is no query here, user needs to input a Tote location number

    - Put #2: To suggest location for final bulk location of good item

    - Put #3: To suggest location for final location for damaged Item

    I am not really sure about how it helps but it resolved my issue. Maybe some of you with better knowledge can explain further

    04_2D00_LocationDirectives.png

    The result is as below

    - Work details for Good Item

    05_2D00_Good-Item.png

    - Work details for Damaged Item

    06_2D00_Damaged-Item.png

  • Rahul Shah Profile Picture
    2,696 on at
    RE: Receive Damaged Item and Put away

    Hi Binhtam,

    Can you share the solution so that it can help others looking for the similar query?

    Did you setup the different default location for different inventory status using the warehouse items form or?

    Regards

    -Rahul

  • Community Member Profile Picture
    on at
    RE: Receive Damaged Item and Put away

    I was looking for setup of Location Directive for such scenario, now I have figured out how to work it out.

    It is about WHS which is the new warehouse management

  • Community Member Profile Picture
    on at
    RE: Receive Damaged Item and Put away

    What sort of config are you looking for ?

    Is the warehouse using WMS or is it using the new warehouse management ?

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