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Finance | Project Operations, Human Resources, ...
Answered

Automatic system manual entry date change

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Posted on by 27

Hi All,

I have noticed something in strange in Dynamics 365 Finance and Operation, where if the journal entry date is on hold, once fully approved the system automatically changed the posting date to the open period in the next month. Is it normal for the system to behave in that way,  by changing the date on its own?

It could only be noticed when opening the journal before posting, and this is an issue as it would lead to double work if not noticed.

As an example, if a General Journal entry, Invoice journal or an upload journal were created in the month of April, after validation, the month of April was put on hold, and may was open to post another different entry in May.

Once the Journal created with the date of April is fully approved and ready for posting (while April is still on hold), the system automatically changed the journal lines to the open period of May.

As we have recently migrated to Dynamics 365 and previously used Microsoft AX 2012, which this case did not occur, unless it was customized which I would not be able to know.

Would really appreciate your feedback.

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Hind,

    Can you provide some more information on the journal you refer to?

    Is this a project expense journal or another one?

    Can you also share details about the journal entry date field?

    What date field is that exactly?

    Many thanks,

    Ludwig

  • Hind Hindash Profile Picture
    27 on at

    Hi Ludwig,

    No its not a project expense, I mean journals such as in the accounts payable module - Invoices - Invoice journal - Journal type 'General Invoice'

    or General ledger module - Journal entries -  'General Journal entry'.

    I mean cases we we would manually reclass an entry from one expense account to another, or book an invoice directly to the vendor.

    The date field that is being changed is the date which would affect in which month the expense/transaction is reflected, such as the 'Date" and 'Invoice date'.

    The control name of these forums are:

    Date: LedgerJournal_TransDate

    Document date: Documentdate

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Hind,

    I have not heard and seen something alike.

    There is also no parameter setting available I am aware of.

    Is that a plain vanilla D365FO application?

    Or have some modifications been made?

    Best regards,

    Ludwig

  • Hind Hindash Profile Picture
    27 on at

    Hi Ludwig,

    Thank you for your feedback, no it is not a plain vanilla, we did have some customization's.

    I will check with our developers in that case to understand what caused this.

    Appreciate  your help.

  • Hind Hindash Profile Picture
    27 on at

    Hi Ludwig,

    Just a quick update from my side, i have raised this to Microsoft and they got back to me that this is an issue they are aware of, however there is not fix time frame in the pipeline yet.

  • Martin Dráb Profile Picture
    237,803 Most Valuable Professional on at

    By the way, please don't prefix titles of all your thread with "Dynamics 365 F&O ". The whole forum is about Dynamics 365 F&O, therefore it doesn't add any new information and it just obscures actual thread titles.

  • Hind Hindash Profile Picture
    27 on at

    Sure, thanks Martin.

  • Luis Miguel Lobo Profile Picture
    4 on at
    You will find the standard solution through this link:
     
     
    Regards

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