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Hello;
I wanted to know that how can I add transactional email in customer journey????
as I am able to see only commercial mails in customer journey.
Hi Riskal,
In order to add a transactional email to the customer journey:
1) Add an email tile into a CJ.
2) Select your transactional email in the Email field on the right, or create a new transactional email by clicking "New Marketing Email" link at the bottom (see below screenshots):
I hope this helps.
Best Regards,
Aga
If you set the Journey's Minimum Consent to Transactional you will be able to send transactional messages in a journey
Its on the General tab..
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