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Customer experience | Sales, Customer Insights,...

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While adding an image in an Email templated Image is not getting appear.

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Posted on by Jishnu Thapa

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Hi everyone,

I hope you all are doing well.

I have created a mail template and while adding an image in the email template it is getting uploaded but not getting visible.

I have checked the Image(msdyncrm_file) Entity image is there.

Also Images I can see in the Image(msdyncrm_file) view but when I am opening the image I can't see the image.

please help me with this what configuration needs to be done to see the image?

Thanks and Regards
Jishnu

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Aga M Microsoft Employee on at

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Hi Jishnu,

Please create a support ticket and we will investigate this. Apologies for the inconvenience caused.

Best regards,

PM, D365 Marketing

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