In my Work Order Resolution View I have to show Customer asset in that how can I do that.
Hi,
You could create a workflow to achieve this:
1.create a workflow whose entity is work order resolution:
2. check Record is created and Record fields change
3. set the Customer Asset value:
Hello Steve,
Yes Exactly I want to automatically generate the Customer asset in the Work Order Resolution which is the same as the Primary Customer Asset in Work Order.
Thanks
Hello,
I'm not sure what you want to achieve. Actually, Work Order Resolution has a many-to-one relationship with Customer asset.
Please see the below screenshot:
Do you want to automatically generate the Customer asset in the Work Order Resolution which is the same as the Primary Customer Asset in Work Order you selected?
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