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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / glitch with two 'In Pr...
Customer experience | Sales, Customer Insights,...
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glitch with two 'In Progress' status reason for our active quotes!

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Posted on by jaybeegee 193
Hi All
 
Just noticed the glitch in our D365 Sales that we have two 'In Progress' status reason for our active quotes as per screeshots below! 
 
I tried to check why this might be happening (maybe a revision etc) but was not able to identify the root cause!
 
We are running:
Microsoft Dynamics 365 
2024 release wave 2 enabled
Server version: 9.2.24113.00204
Client version: 1.4.9550-2411.3
 
 
 
 
Also in dashboards/charts:
Categories:
Microsoft Dynamics CRM
Dynamics 365 Sales
I have the same question (0)
  • Verified answer
    Jimmy Passeti Profile Picture
    Jimmy Passeti 674 Most Valuable Professional on at
    Hello,
     
    Probably someone created it. It's probably a status reason value for 2 different status options.
    To check it, open make.powerapps.com, then open the tables -> Select the table -> Columns -> select the Status reason field and check the options there.
     
    Regards,
    Jimmy Passeti | Microsoft MVP
    ✅ Please mark as Verified if this answered your question!
  • jaybeegee Profile Picture
    jaybeegee 193 on at
    Thank you Jimmy for taking the time to respond.
     
    Yes I agree that it is probably two status reasons!
     
    need some spoon feeding as was unable to find the table 'Columns' and this is what I have:
     
     
     
     
    Is it a question of access rights although I am set up as admin?
     
    thanks
     
    James

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