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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Payment journal show n...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Payment journal show not balance error when posting

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Posted on by Dexin 452

Dear all,

I setup  2 currencies in my system, 1 accounting currency in MYR and reporting currency in SGD 

I encounter the error below when i try to post a payment voucher in different currency.

I try to post a 1000 SGD with 3000 MYR with manually insert the rate of 1 SGD to 3MYR

System prompt the accounting currency is correct but the report currency is not balance.

Wonder what is the solution to this

3566.report-currency-error.png

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Are "SSI-SG" and DB-SDB main accounts that you have in your chart of accounts?

    Is this a intercompany posting where one transaction is posted in company A and the second one in company B?

    Can you share details of what you see in the general tab of the journal?

    What's the exchange rate that is setup for 26 jan that is setup in the exchange rate table in GL?

    Best regards,

    Ludwig

  • Dexin Profile Picture
    Dexin 452 on at

    Hi Ludwig,

    The exchange rate setup in my exchange rate setup table is 3.04 but when i create the payment journal, i manually exchange the exchange rate to 3.00 in the payment journal

    I have the main account tag to the vendor and also the bank account.

    This is NOT an intercompany account posting.

    Basically i am trying to pay the Vendor Invoice amount  if 1,000 in SGD with 3,000 MYR and i manually change the exchange 1 SGD to 3 MYR in the payment journal.

    I found that if i key in the payment voucher with offset in 1 line i have no issue, but if 1 split into 2 lines; 1 line vendor debit 1,000 SGD and the other line is bank credit 3,000 MYR then i hit the error.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Good morning Dexin,

    Have you tried creating the voucher in the form of a single line then?

    That is, instead of separating the debit and credit account to two lines, enter the vendor and the bank in a single line and post it.

    This should happen automatically if you make use of the payment proposal feature.

    Best regards,

    Ludwig

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