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Customer experience | Sales, Customer Insights,...
Suggested Answer

System.IO.FileNotFoundException: Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0

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Posted on by 4

I get this when I try to load my CRM page. Version 8.2.12.14

System.IO.FileNotFoundException: Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0

I have tried adding to webconfog but nothing seems to work.

Thanks

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  • Suggested answer
    Rawish Kumar Profile Picture
    13,758 on at

    Hi,

    Is there a plugin that triggers when you load the page? on what action.

    it seems , your plugin code is using newtonsoft.json assembly somewhere, however its not fully merged with dynamics assemblies.

    Use IL merge , however its not supported by microsoft but a lot of people use it. My suggestion would be  to create your own methods and use them within code for serialization or deserialiazation of the json.

  • Suggested answer
    Thangamani Profile Picture
    507 on at

    Hi BBuchanan,

    I have faced this issue and i have just added the Newtonsoft.Json with the same version in the GAC of the CRM server and restarted the Asynchronous service and it started workign fine.

    Pls add the same dll in the GAC of the CRM server.

    Hope this helps and if you find this useful pls mark this as verified.

    Regards,

    Thangamani

  • CU02122005-1 Profile Picture
    4 on at

    No plugins it's the initial load.

  • Suggested answer
    CU02122005-1 Profile Picture
    4 on at

    I ended up removing CRM an reinstalling from scratch and that seems to have solved my problem.

  • EKCRM Profile Picture
    65 on at

    Could you please provide some more detail?  Its looking for version 12.0

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