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What is the best way to handle the following scenario:
1) Enter a Purchase Invoice for $1000
2) Pay the $1000 using a Payment Journal
3) Vendor grants a Credit of $150 against the Purchase Invoice
Problems:
1) We can enter a Purchase Credit Memo but the original Invoice is already fully paid and we don't want to apply to an unrelated Invoice.
2) NAV won't let us enter a negative line for the Credit on a Payment Journal.
Any suggestions?
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Hi,
it depends what you want to see on your ledger. If you're waiting for a refund of $150, then just post the Purchase Credit Memo and don't apply it to anything. When the refund is received, then post the 'Refund' via payment journal and apply to the credit memo.
If you still insist you need to apply credit memo to the invoice, then follow these steps:
1. Un-apply payment from the invoice
2. Post the Credit Memo and apply it to the invoice
3. Re-Apply the payment to the remaining invoice
This will leave $150 of the payment 'on account'. When you receive the refund, post it as a refund via payment journal and apply to this payment.
Hope that helps.
Robertas
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