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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Respect Consent Locked...
Customer experience | Sales, Customer Insights,...
Suggested answer

Respect Consent Locked in Data Protection - Dynamics Marketing

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Posted on by kumar2020 35

Screenshot-2021_2D00_03_2D00_29-at-2.59.56-PM.png

  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Respect Consent Locked in Data Protection - Dynamics Marketing

    Hi,

    When a new data protection is created, the Respect Consent is indeed locked, as it is designed to be.

    You need to enter a name and save it, then the field will be unlocked.

     pastedimage1617611525572v1.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Community Member Profile Picture
    Community Member on at
    RE: Respect Consent Locked in Data Protection - Dynamics Marketing

    Are you perhaps trying to do this on a sandbox environment without functioning marketing license? We have the same thing in our dev/test environment without full license, but it works fine in production environments with a valid license. 

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