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Invoice payment not showing on invoice

Posted on by 160

How do you show on a printed invoice the payment amount applied. After applying a customer payment to the invoice and the invoice is printed.

The full amount is showing as outstanding.

Thanks,

John

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  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Invoice payment not showing on invoice

    There is a field called USER2ENT that will contain the GP user. Check links is not going to fix this. You will need to compare the two versions and if SOP30200 and SOP30300 have all the information you can remove the records from the SOP10100 and SOP10200 tables. Also make sure the receivable document was created. It would be best to backup the tables before performing any deletes.

  • Suggested answer
    Ahmed Mohamed Rafik Profile Picture
    Ahmed Mohamed Rafik 3,049 User Group Leader on at
    RE: Invoice payment not showing on invoice

    Hi,

    As a standard NAV, the sales invoice that is posted, can't be updated again with the payment amount applied to the sales invoice.

    This relation can be shown in aging reports.

    If you find this information helpful, Click Yes to Verify the answer to share with other community members.

  • Suggested answer
    Harry.Z Profile Picture
    Harry.Z 150 on at
    RE: Invoice payment not showing on invoice

    Hi Pouj,

    There isn't any information about the payment on an invoice report and it's quite normal. An invoice is (usually) sent before any payment has been received.

    You will have this relation (invoice and payment) on a Customer Statement or on a AR/AP aging report.

    Usually, you will not be sending the invoice over an over again, so it does not make sense to add any payment information on it.

    Regards,

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