Hello AX community,
I have been trying to set up the collection letter but when I launch "create collection letter", no letter is created.
- I have created some invoices passed due
- I have created a collection letter (I have put 5 days of extension of time)
- In Set up => Forms => Form Notes, I have created one form "Customer collection letter 1"
- I have added the collection letter sequence for the posting profile
- I am not sure it is needed but I have added in the Accounts receivable parameters, the Aging Period Definition in the Collections Defaults category.
I don't know what I have missed and I can't find further information on this forum or other websites.
Do you have any idea on what set up I have missed ?
Thank you very much for your help !
Clara