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Customer experience | Sales, Customer Insights,...
Suggested Answer

Opportunity pipeline phase vs sales stages

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Posted on by 60

Hi Everyone,

To change the opportunity sale stages, I went to the setting / customize the system/ processes/ opportunity sales process and modified that (pic 1). However, in the opportunity reports, I still see the old values (pic 2). My question is what is the difference between the Opportunity pipeline phase and the sales stages?

How can I make them the same? I searched a found out I need to change the global option set by going to setting / customize the system and then Option set, but I cannot find the sales category over there to modify the values. How can I do that?

pastedimage1662564150070v1.png

pastedimage1662564181531v2.png

I have the same question (0)
  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Arash R,

    You updated stages but you need to update statuscode or Status Reason of opportunity table also.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Arash R Profile Picture
    60 on at

    Hi Abdul Wahab,

    The status reason and status code are something different than the sales stages.

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