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Pre payment Credit Memo is not as the Prepayment invoice

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Posted on by 467

We have a vendor setup of a Prepayment

1-Posted Purchase invoice

pastedimage1655787218079v1.png

2-The prepayment invoices

pastedimage1655787245501v2.png

3-The Pre-payment Credit Memo

pastedimage1655787289358v3.png

Why the Prepayment Credit Memo is not equal the Prepayment transaction ?

How we can fix that ?

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  • Samer Baskhayroun Profile Picture
    Samer Baskhayroun 467 on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    pastedimage1655919989595v1.png

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,415 UG Leader on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    Would like to see the Lines of the Purchase Order

  • Samer Baskhayroun Profile Picture
    Samer Baskhayroun 467 on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    1-Purchase Order

    pastedimage1655918526334v1.png

    2-Posted Purchase Order

    pastedimage1655918547137v2.png

    3-Prepayment Invoice

    pastedimage1655918569602v3.png

    4-Pre-payment Credit Memo

    pastedimage1655918586175v4.png

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,415 UG Leader on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    It's really hard to answer your question without seeing more details from you purchase order and posted document detail.

  • Samer Baskhayroun Profile Picture
    Samer Baskhayroun 467 on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    i can only find the prepayment in the PO which is 16.4

    pastedimage1655917344626v1.png

    i cant find prpayment % in the Posted PO or Cr. Memo 

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    Hi,

    The prepayment % you had entered before posting the Cr. Memo and after posting the invoice?

  • Samer Baskhayroun Profile Picture
    Samer Baskhayroun 467 on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    what do you mean byt that ?

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    Hi,

    Can you please calculate if this making an issue?

  • Samer Baskhayroun Profile Picture
    Samer Baskhayroun 467 on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    the  Prepayment % field = 7.5

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 20,984 Super User on at
    RE: Pre payment Credit Memo is not as the Prepayment invoice

    Hi,

    Can you please check if both posted documents has same quantity? also please check if you have not put anything on Prepayment % field on Purchase order before posting Purch. Cr. Memo.

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