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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Possibility for revers...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Possibility for reversal of foreign currency revaluation in Accounts Receivable

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Posted on by Community Member

Hello everyone, 

We are facing an issue related to foreign currency revaluation performed in AR for a specific client and the representation of amounts in the customer aging report. 

The foreign currency revaluation amount is being added to the balance of the customer, but only in the accounting currency (SEK).

The transaction currency amount is correct (EUR). This in turn, generates an incorrect customer aging report.

Therefore, we would like to reverse the foreign currency revaluation, so that the balance in both currencies is correct. 

Any assistance would be appreciated. 

Regards, 

Teodora

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Teodora,

    What you describe sounds like a bug because the foreign currency transactions that you see at the customer level should affect the foreign currencies only.

    Can you share a screenprint of the revaluation line that you see in the customer account transactions?

    In addition, can you let us know whether you operate the very latest D365FO version or whether you are still on an older one. Would be great of you could provide us the PU / build number.

    Many thanks and best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hello Ludwig,

    Thank you for answering.

    We resolved the issue in the meantime. The actual problem turned out to be we had a payment voucher that was showing as settled in the customer transactions, but then showing as outstanding in the customer aging report. We performed ledger settlement through GL and the report is now ok.

    Thank for the help!

    Regards,

    Teodora

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