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Microsoft Dynamics NAV (Archived)

Error while installing web server components in NAV 2015 CU9

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Posted on by 12

Hello All,

I am trying to install the web server components for NAV 2015 CU9.But I get the following error displaying that "The setup component was rolled back".What could be the reason for this?

And How do I solve this.

setup-component-was-rolled-back.png

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  • Suggested answer
    keoma Profile Picture
    32,729 on at

    please publish the error lines of the nav installation log.

    also check the windows event log.

    the most common reason is that there is a prerequisit missing or a x32/x64 version mismatch.

  • Sulav Thapaliya Profile Picture
    12 on at

    Hi Jonathan,The following is the installation log.I have IIS 8.0 Express installed in my laptop.

    === Logging started: 2016/02/10 10:37:47 ===

    Executable: C:\Users\sulav\Desktop\NAV.8.0.41779.W1.DVD\setup.exe v8.0.41779.0

    Computer  : NAVDEVELOPER

    --- logging level: standard ---

    RegistrySearch: Checking registry key existence. Id = 'SqlServerInstalled'

    RegistrySearch: Checking registry key existence. Id = 'SqlNCLIInstalled'

    RegistrySearch: Searching for registry key value. Id = 'DotNetFx45Release'

    RegistrySearch: Searching for registry key value. Id = 'VstoInstalled'

    RegistrySearch: Searching for registry key value. Id = 'PowerShell30Installed'

    RegistrySearch: Checking registry key existence. Id = 'WindowsSearchInstalled'

    RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx86'

    Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'

    RegistrySearch: Searching for registry key value. Id = 'Excel14Installedx64'

    Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'

    RegistrySearch: Checking registry key existence. Id = 'Outlook'

    RegistrySearch: Checking registry key existence. Id = 'Outlook15'

    RegistrySearch: Searching for registry key value. Id = 'VCPPSpLevel'

    RegistrySearch: Checking registry key existence. Id = 'VCPPInstalled'

    RegistrySearch: Checking registry key existence. Id = 'VCPP64Installed'

    RegistrySearch: Checking registry key existence. Id = 'IISInstalled'

    RegistrySearch: Searching for registry key value. Id = 'IISWinAuthInstalled'

    RegistrySearch: Searching for registry key value. Id = 'IISASPNETInstalled'

    Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'

    RegistrySearch: Searching for registry key value. Id = 'IISASPNET45Installed'

    RegistrySearch: Searching for registry key value. Id = 'IISNETFXInstalled'

    Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'

    RegistrySearch: Searching for registry key value. Id = 'IISNETFX45Installed'

    RegistrySearch: Searching for registry key value. Id = 'IISISAPEXInstalled'

    RegistrySearch: Checking registry key existence. Id = 'HttpActivationInstalled'

    RegistrySearch: Searching for registry key value. Id = 'IISISAPIFIInstalled'

    RegistrySearch: Searching for registry key value. Id = 'IISREQSTFIInstalled'

    RegistrySearch: Searching for registry key value. Id = 'IISSTATICInstalled'

    RegistrySearch: Searching for registry key value. Id = 'WebComponentsPrerequisitesInstalled'

    Configuring package. Id = 'ARP'

    MSI log file set to: C:\Users\sulav\AppData\Local\Temp\setup.wix.msi.22.log

    Done configuring package. Id = 'ARP' ReturnCode = 0

    Configuring package. Id = 'SQLSysClrTypes'

    MSI log file set to: C:\Users\sulav\AppData\Local\Temp\setup.wix.msi.23.log

    Done configuring package. Id = 'SQLSysClrTypes' ReturnCode = 0

    Configuring package. Id = 'SQLSysClrTypes64'

    MSI log file set to: C:\Users\sulav\AppData\Local\Temp\setup.wix.msi.24.log

    Done configuring package. Id = 'SQLSysClrTypes64' ReturnCode = 0

    Configuring package. Id = 'ReportViewer'

    MSI log file set to: C:\Users\sulav\AppData\Local\Temp\setup.wix.msi.25.log

    Done configuring package. Id = 'ReportViewer' ReturnCode = 0

    Configuring package. Id = 'IISURLRewite'

    MSI log file set to: C:\Users\sulav\AppData\Local\Temp\setup.wix.msi.26.log

    Windows Installer: Error: A newer version of IIS URL Rewrite Module 2 was found on this machine.

    Done configuring package. Id = 'IISURLRewite' ReturnCode = 1603

    Rolling back MSI package. Id = 'ARP'

    MSI log file set to: C:\Users\sulav\AppData\Local\Temp\setup.wix.msi.27.log

    Done rolling back MSI package. ReturnCode = 0

    SUCCESS: Package Microsoft System CLR Types for SQL Server 2012 executed sucessfully.

    SUCCESS: Package Microsoft System CLR Types for SQL Server 2012 executed sucessfully.

    SUCCESS: Package Microsoft Report Viewer Redistributable 2014 executed sucessfully.

    ERROR: Package Microsoft IIS URL Rewrite Module (64-bit) failed with error. See detailed message above.

    === Logging stopped: 2016/02/10 10:39:12 ===

  • Yukon Profile Picture
    714 on at

    Hi,

           Try to solve below two method.

    1. Uninstall your existing URL rewrite module from Add/Remove Program.

    2. Skip checking Url rewrite module during installation.

    For 2nd step you can follow by this link. I used 2nd method for saver.

    Additional software download link for 2nd option.

    Regards,

    Yukon

  • Suggested answer
    keoma Profile Picture
    32,729 on at

    it seems that following is the problem:

    Windows Installer: Error: A newer version of IIS URL Rewrite Module 2 was found on this machine.

    look in the windows installed app list, if you find that component. also check if you find it in the windows component list, could be a sub-component of IIS. remove it, then try again.

    could be a version problem and/or x32/x64 problem.

  • Sulav Thapaliya Profile Picture
    12 on at

    I have web client installed for NAV 2016.My IIS version is 8.0.I am also trying to install the NAV 2015 web client.Will it work for both if I unistall the rewrite module and install it again.

  • Suggested answer
    ksundeep87 Profile Picture
    800 on at

    Hi,

    I came across same issue follow below steps it will be resolved.

    Uninstall existing IIS rewrite  >> Now try to install NAV 2015 >> Once 2015 is installed goto Prerequisites from NAV 2016 DVD and reinstall IIS once again, hope after doing this you will be able to use both NAV 2015 and 2016.

  • Sulav Thapaliya Profile Picture
    12 on at

    Hi Krishna,

    I tried your way but I am still getting the same problem.Is it mandatory to install the web server components for web client?

  • Sulav Thapaliya Profile Picture
    12 on at

    How do I skip checking URL rewrite module during installation.

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