Support in scaling-up the use of Customer Voice

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Posted on by David Orton

I am currently exploring options for support that would enable us to scale-up the use of Customer Voice within our organisation. We have been using Customer Voice alongside our existing Dynamics 365 CRM system for around 6 months now and are struggling to scale-up our customer insight activities to a global customer base through more streamlined processes, use of automation, and improved visibility and involvement of internal stakeholders. There is existing resource for configuring and managing D365/CRM but with very limited expertise on Customer Voice, or its integration.

I would be interested to hear from any Customer Voice experts that can provide consulting services for a project burst to get us up and running on the above.

Many thanks,

David