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He - I got a new laptop with a Nav 2017 install on - But when I clik on the icon nothing happens.
Windows log says folw:
Lognavn: Application
Kilde: Application Error
Dato: 16-05-2022 11:10:41
Hændelses-id: 1000
Opgavekategori:(100)
Niveau: Fejl
Nøgleord: Klassisk
Bruger: I/T
Computer: LAPTOP-Q54LT7QV.KINOVOX.local
Beskrivelse:
Navn på program med fejl: Microsoft.Dynamics.Nav.Client.exe, version: 10.0.15052.0, tidsstempel: 0x58863228
Navn på modul med fejl: unknown, version: 0.0.0.0, tidsstempel: 0x00000000
Undtagelseskode: 0xc0000005
Forskydning med fejl 0x00007ffe96f11636
Proces-id 0x2acc
Programmets starttidspunkt 0x01d86904d0a702a7
Programsti: C:\Program Files (x86)\Microsoft Dynamics NAV\100\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe
Modulsti: unknown
Rapport-id: d81813c6-0964-4a2b-b17a-39a9c6f3d1ee
Fuldt navn på program med fejl:
Relativt program-id for program med fejl:
Hændelses-Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-05-16T09:10:41.6760925Z" />
<EventRecordID>547</EventRecordID>
<Correlation />
<Execution ProcessID="11604" ThreadID="0" />
<Channel>Application</Channel>
<Computer>LAPTOP-Q54LT7QV.KINOVOX.local</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.Dynamics.Nav.Client.exe</Data>
<Data>10.0.15052.0</Data>
<Data>58863228</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>00007ffe96f11636</Data>
<Data>2acc</Data>
<Data>01d86904d0a702a7</Data>
<Data>C:\Program Files (x86)\Microsoft Dynamics NAV\100\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe</Data>
<Data>unknown</Data>
<Data>d81813c6-0964-4a2b-b17a-39a9c6f3d1ee</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Anyone knows what to do ?
BR.
Morten Nikolajsen
Hi, Please check whether the instance of NAV 2017 can be started and whether the database can be accessed.
I think it's either a user permissions issue or an installer issue.
NAV2017 supports Windows 11.
https://docs.microsoft.com/en-us/dynamics-nav/system-requirements-for-microsoft-dynamics-nav-2017
Hope this helps.
Thanks.
ZHU
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