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Suggested answer

Nav won't start up - Nav 2017 Win. 11

Posted on by 5

He - I got a new laptop with a Nav 2017 install on - But when I clik on the icon nothing happens.

Windows log says folw:

Lognavn:       Application

Kilde:         Application Error

Dato:          16-05-2022 11:10:41

Hændelses-id:  1000

Opgavekategori:(100)

Niveau:        Fejl

Nøgleord:      Klassisk

Bruger:        I/T

Computer:      LAPTOP-Q54LT7QV.KINOVOX.local

Beskrivelse:

Navn på program med fejl: Microsoft.Dynamics.Nav.Client.exe, version: 10.0.15052.0, tidsstempel: 0x58863228

Navn på modul med fejl: unknown, version: 0.0.0.0, tidsstempel: 0x00000000

Undtagelseskode: 0xc0000005

Forskydning med fejl 0x00007ffe96f11636

Proces-id 0x2acc

Programmets starttidspunkt 0x01d86904d0a702a7

Programsti: C:\Program Files (x86)\Microsoft Dynamics NAV\100\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe

Modulsti: unknown

Rapport-id: d81813c6-0964-4a2b-b17a-39a9c6f3d1ee

Fuldt navn på program med fejl:

Relativt program-id for program med fejl:

Hændelses-Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>100</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2022-05-16T09:10:41.6760925Z" />

    <EventRecordID>547</EventRecordID>

    <Correlation />

    <Execution ProcessID="11604" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>LAPTOP-Q54LT7QV.KINOVOX.local</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Microsoft.Dynamics.Nav.Client.exe</Data>

    <Data>10.0.15052.0</Data>

    <Data>58863228</Data>

    <Data>unknown</Data>

    <Data>0.0.0.0</Data>

    <Data>00000000</Data>

    <Data>c0000005</Data>

    <Data>00007ffe96f11636</Data>

    <Data>2acc</Data>

    <Data>01d86904d0a702a7</Data>

    <Data>C:\Program Files (x86)\Microsoft Dynamics NAV\100\RoleTailored Client\Microsoft.Dynamics.Nav.Client.exe</Data>

    <Data>unknown</Data>

    <Data>d81813c6-0964-4a2b-b17a-39a9c6f3d1ee</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

Anyone knows what to do ?

BR.

Morten Nikolajsen

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    RE: Nav won't start up - Nav 2017 Win. 11

    Hi, Please check whether the instance of NAV 2017 can be started and whether the database can be accessed.

    pastedimage1652916339257v1.png

    pastedimage1652916356472v2.png

    I think it's either a user permissions issue or an installer issue.

    NAV2017 supports Windows 11.

    https://docs.microsoft.com/en-us/dynamics-nav/system-requirements-for-microsoft-dynamics-nav-2017

    pastedimage1652916522448v3.png

    Hope this helps.

    Thanks.

    ZHU

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