A fulfillment rate of 100.00 (Quantity) was not met for sales order

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Posted on by JiwanWanji9

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Hello Experts,

Can you please explain how does the fulfillment policy work along with cross docking?

According to my setup, fulfillment is setup for a customer as 100%.

SO quantity is 100, 60 available at pickable location and remaining 40 as PO incoming goods. My expectation was work will be created with 60 quantity and 40 as cross docking quantity.

Actual result: SO is blocked from releasing as the fulfillment policy is not met 100 %.

I tried various scenarios with with marking and reserved ordered, changing the demand req on cross docking to order reservation and marking still no luck.

Any work around ? THanks.

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JiwanWanji9 365 on at

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Can someone over here confirm if fulfillment and cross docking functionality cannot be used together? Is it design limitation? Thanks

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AliceBarendregt 1,470 on at

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Hi Jiwan,

Maybe you experienced this already as well; however based on my test results, a planned cross dock record will be created as long as the associated fulfillment violation message is not equal to "Error".

Figure 1. Fulfillment policy

Fulfillment rate policy = 100%, error

SO qty = 1

Qty is marked against PO *4575

Figure 2. Release error

Figure 3. PO putaway work will be created when PO is received

Fulfillment rate policy = 100%, warning

SO qty = 1

Qty is marked against PO *4575

Figure 4. Release messages

Figure 5. Cross dock work creation upon PO receipt

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JiwanWanji9 365 on at

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Thanks Alice. Already tried warning option, it allows with fulfilment warning.

Problem is there wont be real control of deliverables if we make that as warning. No point in having fulfilment policy.

Looks like product design we cant have both fulfilment control and cross dock functionality on same order lines.

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