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CRM chart counts double of actual

Posted on by Microsoft Employee

I created a system view to display the number of emails sent for a customer support center last week.

I created a "Tag" chart to display the number of emails sent per employee. Here's the chart on the backend:

MS-Forum-01.JPG


The problem is that the number of records in the view itself, independent of the chart, there are, 5 emails for example for a certain employee, but the chart shows they did 10. It doubles the amount for every employee, and I'm not sure what I did wrong with the chart.

MS-Forum-02.JPG

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