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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / The Microsoft Dynamics...
Customer experience | Sales, Customer Insights,...
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The Microsoft Dynamics CRM Asynchronous Processing Service service terminated unexpectedly

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Posted on by B.Nam Le 105

CRM Async service went down, and we found 2 detailed event log on server:

- <Event xmlns="schemas.microsoft.com/.../event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7031</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2020-06-08T04:36:55.692022400Z" />
  <EventRecordID>524488</EventRecordID>
  <Correlation />
  <Execution ProcessID="808" ThreadID="264" />
  <Channel>System</Channel>
  <Computer>CMGVNDCBDPCRF02.CAWOWX.local</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Microsoft Dynamics CRM Asynchronous Processing Service</Data>
  <Data Name="param2">2</Data>
  <Data Name="param3">60000</Data>
  <Data Name="param4">1</Data>
  <Data Name="param5">Restart the service</Data>
  <Binary>4D005300430052004D004100730079006E00630053006500720076006900630065000000</Binary>
  </EventData>
  </Event>
And
- <Event xmlns="schemas.microsoft.com/.../event">
- <System>
  <Provider Name="Application Popup" Guid="{47bfa2b7-bd54-4fac-b70b-29021084ca8f}" />
  <EventID>26</EventID>
  <Version>0</Version>
  <Level>4</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2020-06-08T04:36:55.476026100Z" />
  <EventRecordID>524487</EventRecordID>
  <Correlation />
  <Execution ProcessID="652" ThreadID="760" />
  <Channel>System</Channel>
  <Computer>CMGVNDCBDPCRF02.CAWOWX.local</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <EventData>
  <Data Name="Caption">CrmAsyncService.exe - System Error</Data>
  <Data Name="Message">A new guard page for the stack cannot be created.</Data>
  </EventData>
  </Event>
Do anyone has faced same issue, and any solution ?
Best regards,
Nam Le
I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,983 Moderator on at

    Hi,

    Try restarting Async service on server and also try IISRESET on web server.

    If found helpful, Please mark my answer verified.

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