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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Transaction on voucher...
Microsoft Dynamics AX (Archived)

Transaction on voucher do not balance as on dated ###

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Posted on by Khushi 145

Hi All,

I am trying to post a transaction (One voucher with 251 lines)  where I am getting an error saying 'The transaction on voucher### do not balance as per ###'. Total debit credit matches in system but when I extract the file in excel, its not matching. Please help, since we r closing the books, its urgent for me. lines)

Debit_3D00_Credit.jpgDebitCreditNotMatching.jpg

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Can you try to post the journal by making use of the post and transfer functionality? If there is an error with rounding of your amounts then the issue should be fixed in the new journal created and you should be able to post.

    Best regards,

    Ludwig

  • Suggested answer
    Galyna Fedorova Profile Picture
    Galyna Fedorova 3,566 on at

    Hi Krushi,

    Try to check whether you have different dates within this voucher. What kind of the transaction are you posting?

    Plus, as you are using old version there are might be some hotfixes available

  • Khushi Profile Picture
    Khushi 145 on at

    Hi Ludwig,

    Thanks for quick reply.

    Got the same error using post and transfer also. Nothing got posted. There is exchange rate involved. Rounding off is exchange rate is set as 0.01.

    Regards

    Khushi

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    How has the voucher been created? Manually or through an upload?

    Best regards,

    Ludwig

  • Khushi Profile Picture
    Khushi 145 on at

    It was uploaded as CSV file

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    OK. Can you ensure that the data in the original CSV file are rounded to 2 decimal places and balance?

  • Khushi Profile Picture
    Khushi 145 on at

    Yes...it is

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    HDebitCreditNotMatching.jpg"_blank" href="/api/data/v9.1/msdyn_richtextfiles(C535FF3D-19EC-42C2-B822-8DBC8ABC967E)/msdyn_imageblob/$value?size=full">community.dynamics.com/.../DebitCreditNotMatching.jpg

    Can you double check your numbers and possibly put a rounding lines that you expense or alternatively increase your penny difference setup?

    Best regards,

    Ludwig

  • Khushi Profile Picture
    Khushi 145 on at

    The file u can see is the one extracted from system. The CSV which was uploaded had been rounded to 2 decimals. I think the issue is - the currency of the amount in CSV file is GHS and after uploading the lines system is converting it into USD...there's coming the difference and balance is not matching. Rounding of I'm exchange rate is 0.01 and in general ledger parameter maximum penny difference and penny rounding in secondary currency was 0.15, which I tried changing to 0.20 and 0.01 also but still it didn't work.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Khushi,

    Thank you for this clarification.

    The issue seems to be somehow related to the GHS-USD conversion.

    Can you check the rounding rules that have been setup for GHS and USD in the currencies form?

    If you modifiy those rounding rules and try to post again does this overcome the issue?

    Best regards,

    Ludwig

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