Wrong inventory transaction using AX 2012 R3

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Posted on by Community Member

Hi,

Need help on how to reverse the wrong service order item inventory posted.

What happen is in Service Order creation I created an item requirements then completed the posting, picking reg and packing slip. After this the item inventory reduced. My problem is I again posted another item in the Service Order line and the item is also posted and the inventory is reduced.

Now the inventory transaction is wrong because I have deducted twice on the item. One is the SALES ORDER and the other is the PROJECT JOURNAL.

I need to cancel one of those and return the inventory.

Thanks,

Jake

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Suggested answer

Rustem Galiamov 8,072 on at

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Hi!

To cancel invoiced SalesOrder you need to create credit note and post it.

To cancel ProjectJournal you can create reverse copy (use Reverse button on ProjJournalTable form) of that journal and then post it.

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Community Member on at

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Hi,

Kindly guide me how to do both the

Sales Invoice Cancellation and

Project Journal Cancellation.

Thanks

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Verified answer

Ludwig Reinhard Microsoft Employee on at

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Hello Jake,

Can't you simply create a new sales order / item requirement line with a negative sign and post the picking registration and packing slip to get things corrected?

That is, just repeat the same process but with opposite signs.

Best regards,

Ludwig

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