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Microsoft Dynamics CRM (Archived)

I dont see Dynamics 365 as a connector in MS Teams

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Posted on by 100

I want to connect MS Teams to Dynamics 365 but I dont see the app in the Teams Store. Why not.

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  • Suggested answer
    Adrian Begovich Profile Picture
    1,032 Moderator on at

    Hi gunterland,

    This article discusses how to connect Microsoft Teams with Microsoft Dynamics 365.

  • Suggested answer
    Drew Poggemann Profile Picture
    4 on at

    Hi Gunterlund,

    Please let me know if the following is helpful as this is a fairly recent example video.

    www.quantacrm.com/.../integrate-dynamics-365-crm-with-microsoft-teams

  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi,

    The creator of the team must have an online mailbox; otherwise, no Connector option will be available. This is expected behavior.

    See: docs.microsoft.com/.../known-issues

    Hope this helps.

  • Suggested answer
    sandeepstw Profile Picture
    4,601 on at

    Hi,

    You can see step by step guide there

    www.magnetismsolutions.com/.../step-by-step-guide-connecting-microsoft-dynamics-365-with-microsoft-teams

  • Community Member Profile Picture
    on at

    I do not see the Dynamics 365 connector as an option.

  • Community Member Profile Picture
    on at

    Yes but I do not see Dynamics 365 connector as an option in the connector list.

  • Community Member Profile Picture
    on at

    I have exactly the same issue. The Dynamics 365 Connector was there a few weeks ago and now it is gone so do not have the option to Add it. I hope someone can help with this.

  • Suggested answer
    Ben Thompson Profile Picture
    6,350 on at

    The document at docs.microsoft.com/.../integrate-with-microsoft-teams states

    "Important - This feature currently has limited availability."

    Which has meant in the past that once enough users have signed up the preview is closed - I suspect that is what is happening here and you will need to wait until the connector is officially released in October...

  • Suggested answer
    Drew Poggemann Profile Picture
    4 on at

    It has been announced that Dynamics 365 and Teams will integrate in the October release from what I saw...  More to come :)

  • Community Member Profile Picture
    on at

    I couldn't find Dynamics 365 connector for Teams in the connectors list, did the October release happen?

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