Customer Voice Survey Invite record NOT being created

(1) Share

Report

Posted on by sailesh shah

We use a flow to send customer voice survey using the flow action "Send a Survey". This is sending the email with the link to the survey to the customer. BUT it is no longer creating the Customer Voice Survey Invite record.

This has been working fine for a long time. We just started noticing the issue a few hours ago.

Does anyone else have the same issue.

I tried this on our Dev, Test and Production Dataverse systems and it has stopped working on all.

All responses (2)

Answers (0)

Sort by

Tim McCrank 5 on at

Like (0)

Report
Copy link

Link copied!

I'm in the exact same situation, we are sending out Customer Voice invites, the invites are being sent via Flow, users are receiving them, but the invite records are not being created in Dynamics which is leading to users sending multiple invites. This just started happening around noon today Nov 1, Mountain Time.
sailesh shah 45 on at

Like (0)

Report
Copy link

Link copied!

It's seems to have been resolved last night. As the Customer voice Invite records are not being created.

Join the conversation

Community site session details

Customer Voice Survey Invite record NOT being created

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Women in Power Builds Momentum

Congratulations to the August Top 10 Community Leaders

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates

Community site session details

Customer Voice Survey Invite record NOT being created

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Women in Power Builds Momentum

Congratulations to the August Top 10 Community Leaders

Subscribe to this forum!

Select categories

Leaderboard > Customer experience | Sales, Customer Insights, CRM

Featured topics

Product updates