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Customer experience | Sales, Customer Insights,...
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Dinamics and Teams Live Events

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Posted on by

Hi everyone, 

 

I am a new Dynamics and Teams user and I understand that they should be communicating. What I am trying to achieve is to host a webinar using Teams Live Events while creating the event page and advertising it on Dynamics. 

When I create a new Teams Live Event on Dynamics - and I am the producer - for some reason I cannot access/ find the recording afterwards. It's not in Stream, not in Teams files, not if I open the live meeting invitation on Teams. 

If on the other hand I create the Live Event directly on Teams then I have no issues in downloading the recording but then my event doesn't show on Dynamics, which makes it difficult to track registrants and attendees. 

I have attached a screenshot for both cases.

Does anyone know how to get the recording for a Teams Live Event that is create in Dynamics? 

Thank you in advance!

 

Teams Live Event when event created in DynamicsTeams Live Event created on Teams - recording is available

I have the same question (0)
  • Suggested answer
    Luis Nogueira Profile Picture
    on at

    Hi,

    According to our documentation on docs.microsoft.com/.../teams-webinar :

    Viewing the event recording

    Once the live event is over, the attendees can view the recording of the event by navigating to the attendee URL from their email. The recording will be available if the creator of the live event in Marketing sets the Recording available to attendees flag to Yes.

  • nickellis74 Profile Picture
    90 on at

    Did you ever find the answer to this? We've run our first event today and the video is nowhere to be found!

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