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Good day,
I have a check batch where the user indicated check numbers were skipped, we use preprinted checks so when this happens it can be a nightmare for AP.
I have read the document on check numbers being skipped, the user as well, and they indicated that that is not what is happening.
I am looking at the check posting journal and the check number and the payment number are consecutive to a point. Then the cheque number changes but the payment number remains consecutive.
All this in the same batch, the edit list was not printed so it was only after all printed the error was observed. The posting journal says 'Actual' is 17, but at the it says '34' checks.
I can't seem to upload the edit list, but has anyone seen this before?
Regards
Rosemary
Hi Rosemary,
Unfortunately there is no magic script that allows to do that, as all of this happens in Dexterity, not SQL, when forms are open on screen.
SQL only records the transactions happening in the background at the table level, which is often too late when it happens.
You have some (limited) options in GP by enabling the User Activity Tracking in the system.. This is not an auditing tool by no means, but it can help possibly to find out who did what, where and when.
For a more detailed tracking of all accessed resources in GP, the tools provided by GPPT From David Musgrave can help a lot, as it shows every form & repot that a user has accessed during a GP session. Check it out on www.winthropdc.com/GPPT
Thank you for your response and references. We have a couple of users who print checks not simultaneously, and I think someone may have been on the Manual Payments window.
Is there a script where when run can pull the userid as well as the window that is open?
Regards
Rosemary
Hello Rosemary.
There are multiple reasons why a check number could be skipped. Please review the articles below.
Dynamics GP: Why are Check Numbers Skipped in AP? (crestwood.com)
Check numbers are skipped - Dynamics GP | Microsoft Docs
Skipping check numbers in GP | Open Forum (gpug.com)
I hope this helps!
Thank you!
Brandon Jarrett | Microsoft Support Engineer.
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