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Dynamics 365 Community / Forums / Customer Service forum / How to set partylist f...
Customer Service forum

How to set partylist fields of email entity in Dynamic CRM using Microsoft Flow.

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Posted on by Community Member

Hi,

I am creating Microsoft Flow in which I want to create email record on the creation of contact record.

I am able to create email using microsoft flow but could not able to set "From" and "To" partylist fields.

Is there any way to set those fields using Microsoft Flow.

See the screenshot below.

Microsoft-Dynamics-365.png

from.png

to.png

In CRM fields are not set,

6472.crm.png

Thanks in advance.

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Customer Engagement
I have the same question (0)
  • Johnny Gong Profile Picture
    Johnny Gong 6,482 Moderator on at

    Hi Vinit Bhagat,

    Have you ever tried the function to set the mail address in "From" and "To" partylist fields?

    I just tried the above mentioned in Flow. Firstly I don't think Flow would catch the contact's mail since you just create the contact record which still doesn't have any mail address.

    In addition , the 'Owner' field means the user who manage this mail message which is still null. You could refer to the following screenshot I took from Flow.

    Owner.PNG

    So I would like suggest you to realize such function with a plugin process when you finish the contacting creating.

    Hope it would help.'

    Regards

    Johnny

  • IanMc Profile Picture
    IanMc 10 on at

    Hi Vinit,

    Did you ever resolve this? I'm facing the same issue.

    Thanks

    Ian

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