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Customer experience | Sales, Customer Insights,...
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set Opportunity Status to close without bidding

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Posted on by 20

Is there a way to add an option "Close without bidding" for an opportunity that was created but the creator did not take part in it? Currently we have "Close as Won" and "Close as Lost" options. Is there a way to add a third option for closing the opportunity? If yes how can it be done?

  • Sara Imran Profile Picture
    Sara Imran 20 on at
    RE: set Opportunity Status to close without bidding

    I did not understand what you're trying to say under your suggestion. Please can you be a bit more clear it's getting all confusing.

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,482 Super User 2025 Season 1 on at
    RE: set Opportunity Status to close without bidding

    Hi,

    You can achieve this by using Ribbon Customization and writing custom business logic.

    Link for adding ribbon:
    https://softchief.com/2020/09/21/add-a-button-on-form-ribbon-in-dynamics-365-customer-engagement-using-ribbon-workbench-and-form-context-to-display-form-field-value/

    Suggestion:

    Before this you need to finalize the status and status reason value for new option:
    pastedimage1632892822832v1.png

    Same in Opportunity Close entity. Because after closing opportunity, Opportunity close record gets created. 

    In logic we need to handle everything like changing opportunity status and creation of opportunity close (based on requirement).

    Thanks,
    Pradeep.

    Please mark this as VERIFIED it it helps.

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