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Unanswered

On Order Quantity is stuck

Posted on by 135

Hi All,
I have already cancelled the 88 quantity 
But it still stuck in on order.
It should not be exist in on order and back to available physical.
Kindly help 
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pastedimage1660882517477v2.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,989 Super User on at
    RE: On Order Quantity is stuck

    Hi Johnny,

    Correct. Have you tried this already and checked the outcome?

  • RainChong Profile Picture
    RainChong 135 on at
    RE: On Order Quantity is stuck

    Hi Andre,

    You mean I need to cancel delivery remainder quantity in SO.

    So the on order quantity will be disappear?

    88 qty will sum back into the 1912 = 2000 at the end?

  • Deepak Agarwal Profile Picture
    Deepak Agarwal 132 on at
    RE: On Order Quantity is stuck

    If I am connecting it correctly, there must be some system batch job to update this, please check if any related batch job is executing or not.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,989 Super User on at
    RE: On Order Quantity is stuck

    Hi Johnny,

    You showed a screenshot of a picking list registration where the quantity got cancelled. The on-hand information comes from the open quantity on sales orders. Did you also cancel the delivery remainder quantity?

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