Hi,
Can anybody tell me where I can find the settings in Dynamics to configure when an Opportunity is automatically Closed as Won.
A few of our Sales team have noticed when qualifying leads over the last few days that the Opportunity that is created is then automatically Closed as Won and obviously Read Only too. It seems to be happening pretty randomly and I have tested it myself on multiple occasions and its not happening when I qualify leads. Looking at the Timeline in the 'Won' opportunity I can see an auto post showing 'Opportunity Completed' immediately after the 'Lead Qualified'. I cant get any further informtation from opening the 'Opportunity Completed' activity.
Thanks a lot,
Ted