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Vendor has minus balance of -£-29.63

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Posted on by CU27040859-17

Good Evening

I have 3 vendor balances with a minus figure. I have tried to look into each one and on the vendor/ledger entries/apply ledger entries, there is a highlighted in red PAYMENT line but with nothing to apply,.. I checked this for all 3 vendors with these credits and the same issue. As it stands it looks as if each vendor has paid an invoice twice, but I am not sure if this is correct. Can anyone advise how to correct the negative balances on each vendor please?

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KasparsSemjonovs 4,838 Super User 2026 Season 1 on at

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Hard to tell without any screenshots of the entries.

But You can check this mathematically - by the amounts of transactions and external document no.

If You have paid Vendor twice - check Your bank account - have You really paid it twice, or just registered the payment twice in BC system.

You can register a general journal line with document type=refund, and the amount - also apply it to the doubled payment that still has the remaining amount. These two entries will zero,each other out.

To check how this doubled payment was created - most usual mistake is that payment method code has a balancing account type/no values provided. If the Bal.Account No. Is not empty - then on time of posting the invoice, a payment is registered automatically.

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CU27040859-13 6 on at

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I tried using the General Ledger journal for the refund but wondering how this will impact the vendor?

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CU27040859-13 6 on at

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Would I use Trade creditors for the balancing figure

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CU27040859-13 6 on at

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Would purchase credit memo do the job? Thanks

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