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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Vendor has minus balan...
Small and medium business | Business Central, N...
Suggested Answer

Vendor has minus balance of -£-29.63

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Posted on by Community member 3
Good Evening
 
I have 3 vendor balances with a minus figure. I have tried to look into each one and on the vendor/ledger entries/apply ledger entries, there is a highlighted in red PAYMENT line but with nothing to apply,.. I checked this for all 3 vendors with these credits and the same issue. As it stands it looks as if each vendor has paid an invoice twice, but I am not sure if this is correct. Can anyone advise how to correct the negative balances on each vendor please?
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  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 4,766 Super User 2025 Season 2 on at
    Hard to tell without any screenshots of the entries.
    But You can check this mathematically - by the amounts of transactions and external document no.
     
    If You have paid Vendor twice - check Your bank account - have You really paid it twice, or just registered the payment twice in BC system.
    You can register a general journal line with document type=refund, and the amount - also apply it to the doubled payment that still has the remaining amount. These two entries will zero,each other out.
     
    To check how this doubled payment was created - most usual mistake is that payment method code has a balancing account type/no values provided. If the Bal.Account No. Is not empty - then on time of posting the invoice, a payment is registered automatically.
  • Community member Profile Picture
    Community member 6 on at
    I tried using the General Ledger journal for the refund but wondering how this will impact the vendor? 
  • Community member Profile Picture
    Community member 6 on at
    Would I use Trade creditors for the balancing figure
  • Community member Profile Picture
    Community member 6 on at
    Would purchase credit memo do the job? Thanks 

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