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Answered

Difference between Onetime customer and Customer

Posted on by 19,790

Hi All 

AX 2012 has the option to create the Onetime customer and Customer.

What is the difference between Onetime customer and Customer ?

I did not understand the in which scenario we need to go with Onetime customer option .

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Difference between Onetime customer and Customer

    would you know if this works in AX7 Uploads through Data Management - loading sales orders from ecom system?

  • GuyUK Profile Picture
    GuyUK 28,363 on at
    RE: Difference between Onetime customer and Customer

    You can create a 'one-time' address on, for example, a Sales order. The address becomes linked to the sales order, but not the customer.

    technet.microsoft.com/.../gg731964.aspx

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Difference between Onetime customer and Customer

    what is I want to have a ONE TIME Shipping address for an order - and have it NOT stored in the PostalAddress file?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer

    Yes, that is correct, as Brandon mentioned :-)

  • lally Profile Picture
    lally 19,790 on at
    RE: Customer

    So there is no difference between one time customer and customer , except some default data will flow during one time customer creation.

    Rest of all the functionality is same .

  • Verified answer
    Brandon Wiese Profile Picture
    Brandon Wiese 17,786 on at
    RE: Customer

    I've used one-time customer heavily before.

    First, you create a single customer to use as a template and set it up with default values as needed.  Specify this customer account in Accounts receivable parameters.  I like to give this customer a special account number, i.e. ^ONETIME, and set the customer as Stopped at All to prevent its accidental usage.

    Then, when creating a new Sales order, check the one-time customer box, and a new customer will be created at the same time that the sales order is created.  The number sequence for one-time customers can be different from manually added customers.  The one-time customer box on the customer record is for reference only once created.  There is nothing special about one-time customers except for how they are created.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer

    Hi lally,

    You can automatically create a "one-time" customer on the fly that is created with the setups specified by a template. I have not seen many companies using this feature as most companies often have long-term customer relationships and customer-specific terms and conditions. I could imagine that the one-time customer functionality is often used in retail.

    Hope this helps,

    Ludwig

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