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Microsoft Dynamics AX (Archived)

Difference between Onetime customer and Customer

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Hi All 

AX 2012 has the option to create the Onetime customer and Customer.

What is the difference between Onetime customer and Customer ?

I did not understand the in which scenario we need to go with Onetime customer option .

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  • RE: Difference between Onetime customer and Customer

    would you know if this works in AX7 Uploads through Data Management - loading sales orders from ecom system?

  • Guy Terry Profile Picture
    Guy Terry 28,684 Super User 2025 Season 1 on at
    RE: Difference between Onetime customer and Customer

    You can create a 'one-time' address on, for example, a Sales order. The address becomes linked to the sales order, but not the customer.

    technet.microsoft.com/.../gg731964.aspx

  • RE: Difference between Onetime customer and Customer

    what is I want to have a ONE TIME Shipping address for an order - and have it NOT stored in the PostalAddress file?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer

    Yes, that is correct, as Brandon mentioned :-)

  • lally Profile Picture
    lally on at
    RE: Customer

    So there is no difference between one time customer and customer , except some default data will flow during one time customer creation.

    Rest of all the functionality is same .

  • Verified answer
    Brandon Wiese Profile Picture
    Brandon Wiese 17,788 on at
    RE: Customer

    I've used one-time customer heavily before.

    First, you create a single customer to use as a template and set it up with default values as needed.  Specify this customer account in Accounts receivable parameters.  I like to give this customer a special account number, i.e. ^ONETIME, and set the customer as Stopped at All to prevent its accidental usage.

    Then, when creating a new Sales order, check the one-time customer box, and a new customer will be created at the same time that the sales order is created.  The number sequence for one-time customers can be different from manually added customers.  The one-time customer box on the customer record is for reference only once created.  There is nothing special about one-time customers except for how they are created.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer

    Hi lally,

    You can automatically create a "one-time" customer on the fly that is created with the setups specified by a template. I have not seen many companies using this feature as most companies often have long-term customer relationships and customer-specific terms and conditions. I could imagine that the one-time customer functionality is often used in retail.

    Hope this helps,

    Ludwig

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