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Using personalisation tokens in CI-J emails when sending to a CI-D segment

Posted on by 9
Hi, I'm trying to include data from a related contact table (specifically, a payment schedules table) in a CI-J emails sent to a CI-D segment.
I want to include payment information (amount, frequency, campaign name, etc.) in the email. So, how can I pull the necessary payment schedule attributes into my CI-J email when the target segment is customer-profile based?

I understand creating measures in CI-D to surface data in customer profiles, however, I need a wider range of information than measures alone can provide. Has anyone came across such a scenario.

  • Verified answer
    Fiona_Tiernan Profile Picture
    Fiona_Tiernan 258 on at
    Using personalisation tokens in CI-J emails when sending to a CI-D segment
    Hi Community Member,

    As long as the correct relationships already exist, when you select the Personalization option, you can then select New dynamic text:

    This will then give you the option to select the related attribute.

    If this answer was helpful, please consider marking it as verified. Any questions please let me know, and I will try my best to answer them.

    Kind regards,

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