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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Rounding Issue on Quotes
Customer experience | Sales, Customer Insights,...
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Rounding Issue on Quotes

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Posted on by Duncan McKenzie 20

Hi,

I hope someone can help me here.

I have a rounding issue when I issue a quote and I am completely perplexed.

The currency is set to 2 decimal places throughout the whole system.

The price list is set to currency amount and so there is no rounding policy.

On the opportunity, the price displays perfectly ie £23.56 for example.

As soon as I issue a quote, the grid shows a price of £23.56 for the product but the extended amount shows £24.00 

It happens with write in products, as well as existing products. With exisiting products in happens whether I use the default price or price overide.

Does anyone have any idea what could be causing this?

Thanks

I have the same question (0)
  • LuHao Profile Picture
    LuHao 40,892 on at

    Hi partner,

    Please check if the field extended amount is set to the relevant Javascript event.

    If you don't have a good solution, please raise a support ticket.

  • Verified answer
    Duncan McKenzie Profile Picture
    Duncan McKenzie 20 on at

    Thanks Hao,

    After a load of trial and error I have managed to sort this out.

    Although the currency accuracy was set to 2 decimal points in system settings and all the relevant fields were set to 'currency accuracy', the only way I could get it to work was by setting each individual field to 2 decimals, Very confused but it is now sorted.

  • Ankit Mishra Profile Picture
    Ankit Mishra 10 on at

    Hi Duncan,

    I am facing same issue like 

    rounding issue in the set-price function of the POS

    system is doing round up the discounted value resulting in reducing the discount Amount and increasing the total invoice value.

    Can you please help me with it.

  • Ankit Mishra Profile Picture
    Ankit Mishra 10 on at

    Hey Duncan ,

    I am waiting for your response. can you guide me to solve this issue

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