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ReportI am trying to install connected field services but keep on getting the following error:
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I am trying to install connected field services but keep on getting the following error:
It is not a known issue however we can easily diagnose this issue once we have more details of your environment. Would you mind creating a support ticket for this issue? go.microsoft.com/.../
As indicated in the link, Dynamics 365 Admin Center and click on ‘New Support Request’ to submit the support request. The support ticket will give us additional details on your instance to easily narrow down the issue.
Also as others in the thread have suggested installing the latest Field Service version in the admin center might also potentially resolve this issue.
Yes I did. Keep on getting the following error: Internal server error
Can you confirm that you followed the steps mentioned in the following link:
docs.microsoft.com/.../installation-setup-iothub
docs.microsoft.com/.../cfs-iot-central-setup
Please set up in sandbox first to check if everything works as per your expectation. This will ensure you that you are doing it right
Field Service is a prerequisite for the Connected Field Service installation (and frankly that's its purpose - connect IoT to D365, can be Field Service but also any other Dynamics module). What are you trying to achieve? If you only need the IoT side, you may want to look at the IoT accelerators: docs.microsoft.com/.../about-iot-accelerators
I am doing it in production, we do not use the field services at this stage but we want to start using it for IoT
Hi Scott,
We are using the Customer Engagement , Field Services is part of it. The "free" version that we get with our Silver Data Center subscription
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