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We need to process some multicurrency invoices and manual payments and allow the user to be able to enter a rate without updating the Exchange Rate Table.
We currently enter exchange rates daily with a 1 day expiration.
As POWERUSER when I select the Currency ID in the Manual Payment Entry Window, I get the error message that the rate has expired. I can then enter the rate required without issue.
When the users do this, they encounter an error message stating they cannot update the rate and that this is expired.
I have checked the Multicurrency settings and we allow users to enter rates without adding to table.
Prior to our eRequest Go Live, the users did not have this issue and could add rates to individual payments and invoices accordingly.
Is there an additional User Security or Task that needs to be assigned to the users to allow this entry?
Hello,
Is it possible that you have any sort of modifications or customizations to your window that are not reflecting that you changed your Multicurrency setup to allow adding rates without dates? I was not able to recreate what you are seeing. After marking the option to allow rates without dates when I entered a new transaction and keyed in a new rate, I received the proper prompt saying:
Do you want to add this exchange rate? (Add, Continue, or Cancel)
When clicking 'Continue' the rate is put onto the transaction but is not added to the rate tables.
I hope this helps, but if the issue started when you implemented eRequest, then maybe speaking to someone who is an expert with that product or temporarily disabling that product and verifying if the issue still occurs might be good next steps.
I hope this helps!
Isaac Olson
Microsoft Support
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