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Suggested answer

Standard Report not Printing after upgrading to 2018

Posted on by 155

We have upgraded our GP from 2010 to 2018 (18.4.1436). 

Also upgraded the report dictionary. But when we print the standard report of Sales Quote for new entry made after upgradation, the report is not coming. But for Purchase order and all it is working fine also for old entry Sales Quote is opening. 

Please help me to fix.

  • Suggested answer
    Rashid C Profile Picture
    Rashid C 155 on at
    RE: Standard Report not Printing after upgrading to 2018

    Thanks for your reply. We resolved the issue.

    After the upgradation, share point workflow was existing against Company Data Base while creating quote, workflow status was updating to approval pending. So it was not printing. Once disable the workflow, the report started printing.

    Once gain thanking you for your response.  

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Standard Report not Printing after upgrading to 2018

    Can you see this data in Smartlists? Do you have any filters on your reports options that may be causing this? When you say standard report are you going to Transactions->Sales->Sales Transaction Entry and pulling up the Quote and printing it?

  • Rashid C Profile Picture
    Rashid C 155 on at
    RE: Standard Report not Printing after upgrading to 2018

    Thanks for your prompt reply. I have already verified this.

    Also data is printing for previous date, only the entry we make after upgradation is not printing.  

    And Invoice, Order all are printing. I have deployed test company, there also all printing.  

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Standard Report not Printing after upgrading to 2018

    Try going to Tools->Setup->System->Alternate Form/Reports and check the report to see if there is check mark next to the Standard version of the report.

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