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how to restrict "open a new case" in powerapps customer self service portal ?

Posted on by 45

Scenario : In the 1st picture in portal i have to write a code using liquid or javascript code in which only admin has a open a new case access and other users do not have a open a new case when other users are logged in it should show them that they cannot create any case how this can be achieved using powerapps ?

I have used liquid script hereby attaching the code , i created the web roles and new web template in new web template i have written the code 

7802.Screenshot-_2800_411_2900_.png

{% if user.roles contains 'Administrators' %}
    {% open a new case: 'Entity Form with Button' %}
{% else %}
    {% open a new case: 'Entity Form without  Button' %}
{% endif %}

After creating web roles and creating web templates what steps do i need to follow , can anyone help resolve my query ?

Thanks & Regards,

Ainee Ahsan

Categories:
  • RE: how to restrict "open a new case" in powerapps customer self service portal ?

    Hello, the permissions work as follows:

    + docs.microsoft.com/.../webpage-access-control

    - docs.microsoft.com/.../webpage-access-control

    - docs.microsoft.com/.../webpage-access-control

    I don't know if it will be possible to do it as it is raised.

    Thanks!

    Community Support Team - Esteban

    If this Post helps, then please consider Accept as solution to help the other members find it more quickly.

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