Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Unanswered

Mobile offline profile imported via managed solution not reflecting new changes

(0) ShareShare
ReportReport
Posted on by 196

Hello All,

I am trying to move an updated Mobile offline profile from my Dev environment to Test environment via managed solution.  However, after importing the solution on the Test environment, the changes I made on Dev environment was not getting reflected on the Test environment.  The mobile profile already existed in both the environments.  

I saw there was an unmanaged layer on the mobile offline profile on the Test environment and tried to remove the unmanaged layer, but got the below error.

Mobile-Offline-Unsupported-Remove-Customizations.jpg

Can you please suggest me what options do I have to move the updates to my mobile offline profile to the Test environment without the ability to remove the unmanaged layer?

Offline-profile-solution-layer.jpg

Regards,

Palani K.B.

  • Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: Mobile offline profile imported via managed solution not reflecting new changes

    Hi Palani.

    What is in the unmanaged layer? Can you see what the attribute it is overwriting is?

    Most of the time, I had an issue that was no reflecting in the target environment. Instead, it was related to the unmanaged layers.

  • Palani Profile Picture
    Palani 196 on at
    RE: Mobile offline profile imported via managed solution not reflecting new changes

    Hi Thomas,

    Thank you for your response.  I am not sure if deleting the profile is an option.  There is a dependency on the model drive app which is part of another managed solution.  I will try to check and get back if I can delete the profile and if that fixes the issue.

    Regards,

    Palani K.B.

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Mobile offline profile imported via managed solution not reflecting new changes

    I have expereinced the same thing as well. Is it possible to delete the Offline profile in the target environment and reimport the managed solution again?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans