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Service | Customer Service, Contact Center, Fie...
Answered

Remove HTML tags from Content field in Knowledge Article

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Posted on by 235

Hello CS Experts,

I have created an SSRS report for Knowledge Article entity so that I can export it to PDF file.

However, the html tags are included in the content field:

pastedimage1656569817206v1.png

Is there a way to remove those tags either by JS or plugin? Furthermore, how can I preserve the images after removing the tags?

Please help!

BR,

Jolas365

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi Jolas365,

    Unfortunately, it seems that you can't achieve it.

  • Jolas365 Profile Picture
    235 on at

    Hi Leah Ju,

    Yes, it seems that it is not doable at all.

    Thanks!

    Regards,

    Jolas365

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