Microsoft Dynamics AX (Archived)

Remittance in Customer,

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Posted on by Community Member

Hi experts,

I don't understand field Remittance in customers. Can you make it clearly and help me about using it?

I’m extremely grateful for your help. Thanks in advanced

Best regards,

Huyen

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Ludwig Reinhard Microsoft Employee on at

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Hello Huyen,

Imagine that a customer has a lot of credit notes outstanding that exceed the amount of outstanding invoices. If you want to pay the outstanding balance to the customer you can make use of this feature. What it does is that it transfers the outstanding amount to the linked vendor account that can be included in an ordinary AP payment run to pay the customer its money back.

Please note that there is a specific periodic process in AR avaiable that triggers the transfer to the vendor account linked.

Hope this answers your question.

Best regards,

Ludwig

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Daxer Persson 3,005 on at

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Your external company is created as customer in AX (no... 140). But your external company may also be a vendor (here created as no..139).

So basically if you want to show this relationship then enter the 139 number on the customer. As AX as such do not have a "counterparty module for external companies".

Once entered on your customer this relation can also be used in functions.

If your external business company ows you "less as a customer" than you ow this external business as vendor then amount can be transferred from customer to Vendor module so you can pay the external company. AR > Periodic > Reimbursement.

The amount from customer will then be settled and transferred to vendor account. From where you can pay the "external business".

NB: Possibly also other functions applicable when the relation is created. But at least this function.

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Community Member on at

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Hello Ludwig Reihard,

I created a customer : BSD-000142 and Remittance vendor account : S00140

Then Customer BSD-000142 repayment : 1000.000 in AR invoice,

As you say: "What it does is that it transfers the outstanding amount to the linked vendor account that can be included in an ordinary AP payment run to pay the customer its money back".

How it tranfers repayment of customer BSD-000142 to vendor account: S00140?

Can you give me some examples about it ?

Thanks and best regards

Huyen

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Ludwig Reinhard Microsoft Employee on at

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Good morning Huyen, Below some screenprints and notes. Hope they help. Best regards, Ludwig

Step 1: Setup customer and vendor accounts and link the vendor to the customer account

Step 2: Create a credit note for the customer for example via a free text invoice

Step 3: Initiate the reimbursement process from AR

Step 4: Check customer and vendor balances

Step 5: Create a vendor payment run in an ordinary AP payment Journal and pay the vendor the 500$

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Ludwig Reinhard Microsoft Employee on at

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Hi Huyen, Did the procedure illustrated below work out for you? Ludwig

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